You’ve got questions. We’ve got answers!

We know you may have lots of questions when it comes to you and your family's dental needs. Below are some of the most commonly asked questions. If you have additional questions, please don't hesitate to give us a call today!

Does Carolina Comfort accept my insurance? 
A: Yes.We are in-network with most major insurance plans, including Tricare's United Concordia. We accept all major insurance plans.

We have insurance experts on staff that will explain which benefits your coverage provides. We participate in these plans to help our patients achieve excellent dental health in the most economical way possible.
Q: Do you see children?
A: Yes! We provide dental care for your entire family. It is our goal to see children as young as possible to get them started on a healthy dental care regime. While each child is different, we can typically begin simple cleanings and exams at age three or four. If we are unable to meet their needs, we will refer you to a caring pediatric dentist in the area.
Q: I am in pain with a toothache; when can I see the doctor?
A: We realize that dental pain follows no schedule. We are committed to treating all patients with a toothache in a prompt and caring manner. Oftentimes, we can accommodate dental emergencies with same-day appointments and treatments.
Q: What causes a toothache? 
A: Toothaches can be caused by a number of things, most commonly tooth decay. However, other situations that may cause you to have a toothache include: infection, teeth grinding (bruxism), gum disease, an abnormal bite or tooth trauma. 

Because there are so many causes of toothaches, it's important to call us and set up an appointment right away. This way, we can determine your cause. Most toothaches are easily treatable when the causes are caught early.
Q: What is a crown?
A: Crowns, or caps, are dental crowns that are individually made for each patient to fit his or her mouth and surrounding teeth. Crowns are tooth-shaped coverings that are placed over an existing tooth to restore its original size and shape. If you have a discolored or worn tooth, a tooth that may be at risk for cracking or has already broken, or a tooth with decay that may need a lot of filling, a crown may be a good option for you.

Crowns can be made of many materials, including all metal, porcelain fused to metal such as silver and gold, or all porcelain. 
Q: What is a root canal?
A: Although most people have a negative feeling associated with root canals, they are often the most successful way to save your tooth! A root canal is usually necessary when a tooth has become badly decayed or infected. During a root canal, the tooth's pulp and nerve (the soft center portion of your tooth) are removed and the tooth is then cleaned and sealed. 

Often, if an infected or decaying tooth is left untreated, it can lead to abscesses or infections of the surrounding bone tissue. 
Q: What is the difference between resin and amalgam fillings?
A: Resin fillings are made up of composite resin material which includes a mixture of acrylic plastics, porcelain or colorant, and quartz fillers. They are tooth-colored, so no one will be able to tell you have a filling.

Amalgam fillings are silver fillings made up of a mixture of silver-tin alloy, copper, and mercury that together make the silver coloring. Silver fillings are typically less expensive and stronger than composite resin fillings, however they do alter your tooth's appearance. 

Composite resin fillings can be more resistant to wear and easier to polish due to their bonding nature with your natural tooth. There are positives and weaknesses to both types of fillings, and Dr. Tan Binh Nguyen can help discuss them with you.
Q: How does tooth whitening work?
A: When you come in to see us, Dr. Tan Binh Nguyen will first talk to you about what you are looking for in your smile. After determining the level of shade you desire, we will create custom-made trays by taking molds of your upper and lower teeth. You will then be sent home with the whitening trays, as well as the whitening gel. 

Based on your sensitivity, timeline, and desired whiteness, Dr. Tan Binh Nguyen will give you instructions for how frequently and how long to wear your trays. A lot of patients will wear them at night for a little while after they have their dinner.
Q: How often do I need to visit the dentist if I brush daily? 
A: First of all, congrats on taking care of your teeth! Dr. Tan Binh Nguyen recommends that you brush and floss twice a day to help maintain your dental health.

Even for those of us who do our very best with at-home care, we need to be seen for regular checkups and cleanings to remove plaque that we can't get to with floss or a toothbrush, and to make sure that any issues are caught early so that they are easily treatable. 

Making an appointment to see us every 6 months can ensure that you are doing the very best to take care of your teeth and your smile. When you visit us for regular dental checkups and cleanings, we can help make sure your dental health is at its very best, or use preventive measures to help keep it that way.
Q: If my filling falls out, what can I do? 
A: Fillings can certainly be victim to natural wear and tear, including eating, drinking, and chewing. They rarely, if ever, should fall out, but it can happen. If your filling falls out, the first thing you should do is clean the tooth gently with warm water, toothpaste, and your toothbrush. Your tooth will be sensitive, so please be gentle when cleaning!

Next, if you were able to find the piece of filling that fell out, make sure to put it in a safe place. Then, call us to let us know and we will get you in as soon as we can. We ask that you bring the filling with you if you were able to salvage it.

In the meantime, please take caution when eating and chewing. Try to only chew on the side of the mouth opposite of where you lost your filling, and avoid chewy or hot and cold foods, because your tooth will be sensitive.  
Q: I have silver fillings from a previous dentist. Can you give me white fillings? 
A: The short answer is yes. Any kind of filling can fall victim to natural wear and tear over many years of chewing, grinding, and drinking. You also may just be dissatisfied with the unnatural appearance of silver fillings.

Silver amalgam fillings may have been used for your original filling, and Dr. Tan Binh Nguyen can help you decide if you would like to use porcelain or composite resin fillings to replace your silver fillings.
Q: I have sensitivity. Can I still whiten my teeth?
A: It depends. While the over-the-counter whitening products don't allow for professional monitoring and maintenance, Dr. Tan Binh Nguyen can work with you to determine the right amount of treatment and a whitening plan that works for your sensitive teeth. 

Most people find that their teeth are more sensitive right after whitening them. If you have sensitive teeth going into whitening, we may be able to come up with a treatment plan that helps slowly give you the smile you want without any significant discomfort.
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